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FAQ

Why green image is shown when I use DIGIMobileV2 on liveview monitoring?

Powered by Intel GPU technology, DIGIMobileV2 supports DG-Decode, H.265 and H.264 hardware accelerated video decoding technology, to elevate monitoring experience.

If cameras doesn't support Intel GPU technology, liveview image may be decode incompletely that cause green image as below pictures.

 

It is recommended to disable "Hardware acceleration" to continue remote monitoring as below picture.