We use cookies to improve user experience. By using this website you agree to the placement of cookies. More information on our Cookie Policy .

< Faq Lists


Why some of my cameras show IP after I reboot PoE switch?

Rebooting PoE switch will also reboot every PoE camera connected to that switch.  After rebooting itself, PoE switch will send broadcast packet to get camera’s IP back, but in the meantime, camera is not ready to answer, some of the broadcast packet won’t feedback.  Therefore PoE switch will show IP in camera’s IP, means “no feedback,” and then resend broadcast packet again until it get all information back.  It may take minutes to complete this process. The response time depends on camera’s brand and model.
Note: when camera’s IP shows, it doesn’t mean camera is out of function.  It’s only a temporary situation when camera is rebooting itself.