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FAQ

Why there is a security warning on IE's liveview and playback page?

Case Description

Microsoft's security update for Interset Explorer (IE) released on January 12 2016 makes DIGIEVER official digital signature become invalid, which will prevent you from installing ActiveX on both liveview and playback page.

  • Warning message on liveview page: 

  • Warning message on playback page:

 

Solution

Please follow below steps:

1. Enable "Allow software to run or install even if the signature is invalid"

 

2. Switch to Prompt in "Download unsigned ActiveX controls" section. Then. click "OK" button.

3. Switch to Prompt in "Run ActiveX controls and plug-ins" section. Then. click "OK" button.