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FAQ

How to retrieve HDD information in other NVR?

If you would like to retrieve HDD data from other NVR, please follow below steps:

Step1. Save NVR configuration file and power off NVR

1. Go to NVR configuration page: Management > Save/Load Configuration > Save Configuration
2. Select "Volume" and "Folder" path and fill in "File Name"
3. Click "Apply" button to upload condiguration file

Step2. Install all HDDs to new NVR in original order

Step3. Press power button to turn on NVR and skip Quick Configuration

Step4. Check Configuration File Name  (Enable File Sharing Service) 

1. Go to NVR configuration page: Disk Management > File Sharing Service > Information
2. Enable Windows Networking

3. Open a folder and enter NVR IP Address (eg. \\192.168.1.245) to check the location and name of configuration file 

Step5. Upload configuration file from original NVR 

1. Go to NVR configuration page: Management > Save/Load Configuration > Load Configuration
2. Choose "Load Configuration", select correct "Volume" and "Folder" path and fill in "File Name"
3. Click "Apply" button to upload condiguration file